Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
We process your data under the GDPR on the following legal bases:
- Legitimate Interest
- Specific Consent
If you are entering a sweepstakes competition via a Facebook Lead Form ad we will collect your name and email, for the purpose of contacting you in the event of you winning the competition, and to inform you of our latest offers, discounts and new releases related to the products given away in the sweepstakes (underwear).
Facebook is a trademark of META PLATFORMS INC - we do not represent Meta or its subsidiaries, and we are not a partner, owner, or associate of Meta.
You may request deletion of your data at any time. Contact firstname.lastname@example.org to request a copy of your data, or deletion.
You may contact the ICO for further information on the GDPR: https://ico.org.uk/
GDPR & CCPA
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Targeting cookies used by
Rakuten Advertising Affiliate
Network. Rakuten Advertising
|keep_alive||pantsandsocks.com||No description||30 minutes||Other|
|secure_customer_sig||pantsandsocks.com||Shopify sets this cookie to be used in connection with customer login.||1 year||Necessary|
|localization||pantsandsocks.com||Flickr sets this cookie to to track usage of photo galleries embedded from Flickr.||1 year||Functional|
|cart_currency||pantsandsocks.com||Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency.||14 days||Necessary|
|_cmp_a||.pantsandsocks.com||No description||1 day||Other|
|_y||.pantsandsocks.com||This cookie is associated with Shopify's analytics suite.||1 year||Analytics|
|_s||.pantsandsocks.com||This cookie is associated with Shopify's analytics suite.||30 minutes||Analytics|
|_shopify_y||.pantsandsocks.com||This cookie is associated with Shopify's analytics suite.||1 year||Analytics|
|_shopify_s||.pantsandsocks.com||This cookie is associated with Shopify's analytics suite.||30 minutes||Analytics|
|_orig_referrer||.pantsandsocks.com||Shopify sets this cookie to be used in connection with shopping cart.||14 days||Necessary|
|_landing_page||.pantsandsocks.com||Shopify installs this cookie to track landing pages.||14 days||Analytics|
|_gcl_au||.pantsandsocks.com||Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.||3 months||Analytics|
|test_cookie||.doubleclick.net||doubleclick.net sets this cookie to determine if the user's browser supports cookies.||15 minutes||Advertisement|
|_shopify_sa_t||.pantsandsocks.com||Shopify sets this cookie for marketing & referrals.||30 minutes||Analytics|
|_shopify_sa_p||.pantsandsocks.com||Shopify sets this cookie for marketing & referrals.||30 minutes||Analytics|
|_ga_*||.pantsandsocks.com||Google Analytics sets this cookie to store and count page views.||1 year 1 month 4 days||Analytics|
|_ga||.pantsandsocks.com||Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.||1 year 1 month 4 days||Analytics|
|_gid||.pantsandsocks.com||Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.||1 day||Analytics|
|_gat||.pantsandsocks.com||Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.||1 minute||Performance|
|_fbp||.pantsandsocks.com||Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.||3 months||Analytics|
|_uetsid||.pantsandsocks.com||Bing Ads sets this cookie to engage with a user that has previously visited the website.||1 day||Performance|
|_uetvid||.pantsandsocks.com||Bing Ads sets this cookie to engage with a user that has previously visited the website.||1 year 24 days||Performance|
|MUID||.bing.com||Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.||1 year 24 days||Advertisement|
|__kla_id||pantsandsocks.com||Klaviyo sets this cookie to collect information on the visitor’s behavior. This information is used for internal analytics and to optimise the website. It also registers if the visitor has subscribed to a news letter.||1 year 1 month 4 days||Analytics|
|shopify_pay_redirect||pantsandsocks.com||Shopify sets this cookie to enable secure online payment and checkout.||1 hour||Necessary|
|_hjSessionUser_1965652||.pantsandsocks.com||No description||1 year||Other|
|_hjFirstSeen||.pantsandsocks.com||Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.||30 minutes||Analytics|
|.pantsandsocks.com||No description||2 minutes||Other|
|_hjSession_1965652||.pantsandsocks.com||No description||30 minutes||Other|
|_hjAbsoluteSessionInProgress||.pantsandsocks.com||Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.||30 minutes||Functional|
|IDE||.doubleclick.net||Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.||1 year 24 days||Advertisement|
|_rsession||pantsandsocks.com||No description||30 minutes||Other|
|_ruid||pantsandsocks.com||No description||1 year 1 month 4 days||Other|
|cart||pantsandsocks.com||Shopify sets this cookie to provide a connection with the shopping cart.||14 days||Necessary|
|cart_ts||pantsandsocks.com||Shopify sets this cookie which is used in connection with checkout.||14 days||Analytics|
|cart_sig||pantsandsocks.com||Shopify sets this cookie to be used in connection with store checkout.||14 days||Necessary|
|cart_ver||pantsandsocks.com||Shopify sets this cookie to provide a connection with the shopping cart.||14 days||Necessary|
|key||pantsandsocks.com||No description available.||never||Other|
|_pay_session||shop.app||Shopify sets this cookie to enable secure checkout and payment function on the website.||session||Necessary|
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
Pants & Socks Limited, Endeavour House, 78 Stafford Road, Wallington, Surrey, SM6 9AY.